Last Updated: January 2025
Courseeds is an e-learning platform based in Egypt, designed to provide individuals with access to a variety of courses for personal and professional development. This Privacy Policy applies to all services, features, and tools offered through our platform.
We collect the following types of information to provide and improve our services:
Account Information: Name, email address, phone number, and password when you create an account.
Payment Information: Details required for processing payments (e.g., credit card details). We use secure third-party payment processors, and no sensitive financial data is stored on our servers.
User preferences, interests, and information provided to personalize your learning experience.
Information about your activity on the platform, such as courses enrolled in, progress, and completion rates.
Device details: Browser type, operating system, IP address, and unique device identifiers.
Behavior: Time spent on pages, clicks, and search queries.
Information received from linked accounts like Google, Facebook, or Apple when used for registration or login.
The data we collect is used to:
Provide Core Services: Enable you to access courses, track progress, and receive certifications.
Enhance User Experience: Personalize course recommendations based on your preferences and activities.
Communication: Send notifications, updates, and promotional offers.
Customer Support: Respond to inquiries and resolve technical issues.
Analytics and Improvement: Evaluate platform usage to improve our content, features, and overall user experience.
Security: Prevent unauthorized access, fraud, and abuse of the platform.
We may share your data with trusted third parties under the following conditions:
Service Providers: Third-party companies assisting with payment processing, email and SMS communications, and analytics and performance tracking.
Legal Obligations: If required by Egyptian law, we may disclose your information to comply with legal proceedings, court orders, or regulatory requirements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We employ industry-standard security measures, including:
Data Encryption: Protecting sensitive information during transmission.
Access Control: Limiting access to personal data to authorized personnel only.
Regular Audits: Ensuring compliance with data protection standards.
While we strive to protect your data, no system can guarantee complete security. We encourage users to keep login credentials confidential.
You have the following rights concerning your data:
Access and Updates: Review and update your personal information through your account settings.
Data Deletion: Request the deletion of your account and associated data (subject to legal requirements).
Marketing Preferences: Opt-out of receiving promotional emails or SMS messages.
To exercise these rights, contact us at support@courseeds.com.
Courseeds uses cookies to improve your browsing experience.
Essential Cookies: Necessary for the platform to function.
Performance Cookies: Track website usage to improve functionality.
Targeting Cookies: Deliver relevant advertisements based on your activity.
You can manage cookie preferences through your browser settings.
We retain your data for as long as necessary to provide our services and fulfill legal obligations. Upon account deletion, most data is erased, except information required for compliance with legal or regulatory requirements.
Courseeds is based in Egypt. By using our services, you consent to your data being processed and stored in compliance with Egyptian laws.
We may update this Privacy Policy to reflect changes in our services or legal obligations. Users will be notified of significant changes via email or platform announcements.